The moving day in KOAS properties is always the first weekday of the month. This usually means, that the previous tenant is moving out the same day as the new tenant is arriving.
You will receive keys to your new home on the commencement of your tenancy. The key to your apartment also grants you access to the communal areas of your building.
If you can't pick up the key from Koas office, you can ask the key to be delivered to Forum R-kiosk in Kauppakatu 20. The service is 5€ and will be paid when you pick up the key. You need your ID or passport. Remember to contact Koas office few days earlier.
If you forget your key in the apartment, contact the service company to let you in. The service company's out-of-hours contact details and the price of the service can be found on the notice board located in the hall of your building. You can also borrow a key from the KOAS Housing Office free of charge. Please note proof of identity will be required.
If you lose the keys to your apartment, contact the Housing Office immediately!
Condition of the Property
Check the condition of your apartment immediately on your arrival. Complete and submit the Apartment Report sent to your email, and report any faults or insufficiencies. By doing this you will ensure, that you will not be liable for any possible damage caused by the previous tenants. Inspect the apartment carefully for your own legal protection. Once you have completed the inspection, also report any faults that need fixing.
When moving into shared housing, your new flatmate is likely to already have settled in and made the place their home. Remember to introduce yourself to your new flatmate! You can expect to find their things in the communal cupboards and signs of living in the communal spaces. Talk to your flatmates about the practicalities of sharing a flat: cleaning, cooking and borrowing each others things etc., so that living together would go as smoothly as possible.
The previous tenant is responsible for doing a final clean-up in the premises they are vacating. If the apartment has not been cleaned, or there are other serious faults in the place, contact the Housing Office immediately. The service company can get the apartment cleaned in a few days' time, if deemed necessary. However, you can expect to do some small-scale wiping of the surfaces and floor.
Get to know the rescure plan of your location!
Other things to remember:
- Studio- and family apartments: To make sure you have the internet connection working when you arrive, you can preorder the net to your flat by calling to +358 20011611. You need to give the address of the room, so check it first from the lease. You will need a cable (CAT RJ-45) to connect to the socket marked with a green label in your apartment.
- Shared apartments: Are equipped with Koas routers for a WiFi connection. To use the Internet in a shared apartment, follow the instrucktions on the router to connect to the WiFi.
- In locations Etelä-Kekkola, Heikinsilta, Harju, Seminaarinmäki, Kankaantorni ja Kangas you can activate the desired data socket (labelled ATK) by yourself. You can find instructions by Koas booking.
- If you wish, you can book the sauna (after buying credits), parking place etc. by Koas booking. Check also the location map to find the common areas of your location from the Housing locations.
- Check your insurance!
- Get to know your neighbours