Use of personal data
Apartment renting activities by the Central Finland Student Housing Foundation (later Koas) require processing of personal data. The processing of personal data is based on a customer relationship, other relevant connection or the given consent of the customer. Personal data is used, for example, for customer relationship management, customer satisfaction surveys and other surveys, as well as customer communication, apartment maintenance activities and apartment marketing. Koas pays particular attention to the protection of its customers’ privacy and personal data and complies with best data processing practices.
Personal data is collected mainly directly from customers. In addition, personal data is collected, for example, from the credit data register of Suomen Asiakastieto Oy and the national population data register of the Finnish Population Information Centre. In addition, Koas may collect information on its websites related to users’ terminal devices by utilising cookies and other similar techniques, such as website analytics tools; for further information, see Terms and Conditions. As a rule, data collected is not disclosed outside Koas excluding cases of apartment ownership change and cooperation parties specified in the data protection plan.
According to the Personal Data Act, each individual has the right to review the information regarding him or her stored in a register. A review request cannot be made by phone, but it must be in written form and signed by the requestor. Written review requests are to be sent to the following address: KOAS, Housing Office Manager, Kauppakatu 11 A, 40100 Jyväskylä. When making a review request, indicate your name, address and identity number, whether you want to review information related to a particular matter, all of the information or information from a certain period.
Customers have the right to require that data in the register concerning them, which is erroneous, outdated, defective or not necessary in terms of the processing, be rectified, erased or completed. Requests for rectification should be sent to: KOAS, Housing Office Manager, Kauppakatu 11 A, 40100 Jyväskylä.