Contact us
How can we help you? Please find our contact details and service hours below.
Koas | Office
Quick link to online services.
Customer service:
Tel. +358 29 180 4444
(Phone charge inside Finland: 8,35 cents/call + 16,69 cents/min)
Email: koas@koas.fi
If you are emailing personal/sensitive data or attachments containing such data please follow these instructions.
Address:
Central Finland Student Housing Foundation
Kauppakatu 11 A, 2nd floor
40100 JYVÄSKYLÄ
Finland
Opening hours
Koas office: Mon, Wed & Fri: 12 noon – 3 pm.
Telephone service: Mon – Fri: 12 noon – 3 pm.
Moving day: 1st working day of the month Koas office is open 12 noon – 3 pm and telephone service 9 am – 3 pm.
See also: Koas online services.
We are closed on Finnish public holidays. You can find exceptions in the News section.
Questions about rent?
If you need help with rent payment matters, please contact us primarily via email:
- by telephone +358 29 180 4444.
If you need help with rent payment matters at the office, please book an appointment separately by emailing us at vuokrat@koas.fi.
Maintenance
Contact the maintenance company of your own housing location in case of lost keys or emergency maintenance situation. For non-urgent faults in your home or the common spaces of your property, please fill in a fault report.
Check out the contact details of the maintenance companies on the maintenance webpage:
Bank connection
Keski-Suomen Osuuspankki, member of OP Corporate Bank Plc
IBAN: FI40 5290 0220 0111 73
BIC (SWIFT): OKOYFIHH
Address of the bank: Gebhardinaukio 1, 00510 Helsinki, FINLAND