Frequently asked questions

Applying

Waiting list for a studio is approx. one year. Also the wished regarding the location, size and rent affect to the waiting time.

We welcome pets to family and studio apartments. Unfortunately it is not possible to have a pet in shared flat.

We highly recommend home insurance for all our tenants. You may find more information from here.

Moving in

Key is available at the Koas office when the lease is valid. Note that it can not be handed out before the first working day of the month.

If you are an exchange student or firts year international student, your tutor might already have the key.

It is also possible to agree with the office to pick up the key from R-kioski on Kauppakatu 20 during the openin hours. The fee for the serivice is 5€. This has to be agreed beforehand with the housing office.

If you are an exchange student or firts year international student, your tutor might already have the key.

It is also possible to agree with the office to pick up the key from R-kioski on Kauppakatu 20 during the openin hours. The fee for the serivice is 5€. This has to be agreed beforehand with the housing office.

Living

In shared flats the tenants only have one key. If needed, the other key can be given for a short period lone.

When you apply, you can add the name of wanted flatmate(s) to the applicaiton. We'll take the wish into account when possible.

If your flatmate is moving out and you have a friend who would like to live with you, contact the office.


Yes, as long as you use the same reference number, the money will be automatically allocated to the rent.

The service company is on call 24/7 and can open the door (service will be charged from you).

On a following working day, contact the housing office.

The rent payment is fixed for the 6th of the month. If you wish to pay the rent on some other day, cotnact the controller to agree about the payment day. Interest will be counted from the 6th.

It is not allowed for the tenant dot do any renovation work. Pricelist for liability for damage.


Yes, it is possible with your own cost. Althought the lock has to be left to the door when you move out.

You can buy the service from a professional with your own cost. Since there will be holes to the window frame, the blinders should be left to the window when you move out.

Koas will not install machines but tenant has to order the work from a professional and pay the fee. If the dishwasher reguires small changes to the cupboards, make a faulty report. Koas service will make the changes.

KOAS allows the tenants to temporary sublet the apartments to a third party for a maximum of 1 year. During the summer months, the subletting tenant doesn't need to be a student, but otherwise also the subtenant needs to be a full-time student.

No. The rent is the same in every month of the year.

Yes, firealarm battery is in tenants responsibility. Also remember to check that firealarm is working every now and then.

You can activate Telia internet by calling to Telia customer service 020011611, or by registering online on Telia website.

Network is Telia Yhteys kotiin L and speed of network is 100/100 Mbit/s. If you have problems you can contact Telia customer service 020011611.

Remember, that in studios and family flats, there is only one active internet socket per apartment. In shared flats, one active socket per one cell room. If you wish to use another socket, make a fault report via KOAS website, where you tell which socket you would like to active.

The temperature of the water in the heating pipes is depending on the outside temperature. The colder it is outside the warmer the water in the pipes is. The room temperature should be around 21 degrees during the colder months when the heating is on.

If it feels that it is cold in the apartment, first measure the temperature, about one meter high from the middle of the room. If the temperature is clearly below 21 degrees, you may fill out the fault report from KOAS website and the maintenance will check the situation.

During summer time, the room temperature might be higher as there is not any cooling system in the KOAS buildings. It might help to cool the flat when the curtains are kept closed during the time when sun is shining to the apartment and the ventilation window is opened during the evening or night time, when it is cooler outside.

In Koas, we have different systems in different locations. If you do not have the instructions how to adjust the air condition in the flat, it means that in your location the air condition is automatic for the whole building.

You may test the that the air condition is working as it should be, by placing a piece of toiletpaper on the air conditioning duct. If the paper stays on top of the duct, the ventilation is working normally. If not, please make a fault report about that in KOAS webpage.

Also, if you notice that there is steam or frost between the windows, the air condition is not working correctly, and it would be good to make a fault report about that.

Moving out

If you have a lease with fixed period (ending day is mentioned on the lease), notice is not needed or possible.

Lease without the ending day will end when the tenat gives a notice to the lessor (Koas). The notice time is one calendar month. More information:

Give notice to end your lease

No, the lease period is always for full month.

The deposit will be returned durign the following month your lease has expired.

Key will be returned to the Koas office in Kauppakatu 11. If the office is closed, you can return the key to the key return box next to the office door in second floor. The door to the building is open from 7 am to 8pm and during weekend 7 am to 9pm.

Noticetime to end the lease is one calendar month. If tenat wish to end the lease to the end of December, the notice has to be given by the end of November.

Even if the damage is not done deliberately, the tenant is still responsible of the costs.

Pricelist for liability for damage.


 Bonsky